Episode 47: Operational Efficiency

Carolyn and Seth talk about the latest research from CompTIA, exploring operational efficiency within IT channel firms. If customer demand is driving transformation, that transformation may be happening at a portfolio level or business model level, and true digital transformation of operations requires channel firms to examine their internal processes and apply the same technology they are selling. Operational Efficiency in the Channel research report: www.comptia.org/resources/analysi…-in-it-businesses (https://exit.sc/?url=https%3A%2F%2Fwww.comptia.org%2Fresources%2Fanalysis-of-operational-efficiency-in-it-businesses)