Episode 68: Digital experience - It's a priority, not a fad!

In this episode of Cloudbusting we are joined by Carl Uminski from digital experience agency, Somo, to discuss the influence that COVID-19 is having on customer expectations and digital experiences. Carl considers how businesses can achieve true resilience by building an engaging digital touchpoint with customers that provides a seamless, end-to-end user experience. He also discusses how being a product-led organization is essential to achieving this.