Ep018 - User Experience Is Life & Death

CJ & The Duke talk about The Duke's recent medical issues and how horrific experiences with his hospital have reinforced his commitment to UX. The silver lining is a deep discussion on how ServiceNow holds the tech answers for problems that large prestigious hospital systems can't even get right. It's time to think bigger, and show how ServiceNow can make a huge difference, even when health and well being is on the line.