Patient Experience Beyond Portals

What are the healthcare providers doing to improve patient care to differentiate themselves in the new, value-based payment era? Are they thinking beyond online portals which offer just administrative convenience? How are they using emerging technologies such as AI and Robotic Process Automation to improve patient experience and healthcare outcomes? Guest 1: Ben Patel, Chief Information Officer, Cone Health Guest Bio: https://www.ciotalknetwork.com/contributor/ben-patel/ Guest 2: Jamie Nelson, Vice President and Chief Information Officer, Hospital for Special Surgery Guest Bio: https://www.ciotalknetwork.com/contributor/jamie-nelson/ More on this Episode: https://www.ciotalknetwork.com/patient-experience-beyond-portals/ More on Healthcare: https://www.ciotalknetwork.com/topics/healthcare/ More on Automation: https://www.ciotalknetwork.com/topics/automation/ Visit CIO Talk Network Website: https://www.ciotalknetwork.com/ Subscribe to our Newsletter: https://www.ciotalknetwork.com/subscribe/ Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/