EP32 | Emily Lonetto (Voiceflow) - How to build, scale, and engage a user community to prevent churn and increase retention

Today on Churn.fm we have Emily Lonetto. Emily is the Head of Growth at VoiceflowIn this episode, we talked about how Emily landed her role as Head of Growth at Voiceflow, Emily's experience in community building, and how she scaled the ambassador program at her previous job at Tilt.We also talked about why community is vital when it comes to churn and retention, things early-stage startups need to get right to start building a community and how to manage the community effectively.Emily also ...