EP 98 | David Sakamoto (GitLab) - Why customer success should be the orchestrators of your customer experience across the board

Today on the show we have David Sakamoto, VP of Customer Success at GitLab.In this episode, we talked about how David remembers names leading a team of over 200 people, the biggest differences between company giants like Cisco and hyper-growth startups like GitLab, and what David’s vision is for Customer Success at GitLab. We also discussed why a CS team should be orchestrating the customer experience across the board, the hiring process at GitLab, and how to maintain your company cultur...