EP 92 | Javier Suarez (Oliva) - How TravelPerk reduced churn by building features that create superpowers for their users.
CHURN FM - En podkast av Andrew Michael - Onsdager
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Today on the show we have Javier Suarez, co-founder of Oliva.In this episode, we talked about what it feels like to start over again after building TravelPerk, a hyper-growth startup. Javier also shared how the anxiety that came with being a founder of a hyper-growth company motivated him to start Oliva just a few years later.We also discussed how TravelPerk viewed churn and retention and what they did to solve it in the early days, we then dove into the evolution of their product team as the...