Episode 3: Improving Human Experiences With Data

Champion: Jon Francis, Chief Analytics Officer, StarbucksAs data leaders design, develop and iterate on new data and AI products, it's critical to maintain the human connection — especially in consumer-focused businesses. Jon Francis, Chief Analytics Officer of Starbucks, joins us to share insights from his experience leading data teams across some of the most iconic brands, including Starbucks, Nike, Amazon and Microsoft. Tune in to hear Jon share the challenges and responsibilities data leaders face in maintaining a healthy balance between using data ethically and driving new insights.