Boosting Healthcare Efficiency with Conversational AI w/ Authenticx CEO Amy Brown

Send us a textA lot can be learned by monitoring individual customer service calls, analyzing patient experience, and optimizing call performance, but a systemic and scalable approach has always seemed out of reach.But new AI technologies are flipping the script on this age-old roadblock.In this episode of CareTalk, David E. Williams and John Driscoll are joined by Amy Brown, CEO of Authenticx, to explore how AI can improve patient experiences, efficiently gather and analyze data from call ce...