ENT309: Zendesk: Building a World-Class Cloud Center of Excellence

When it comes to doing the cloud right, no one size fits all. Yet sometimes organizations become distracted by the day-to-day management of cost, security, and overall operations. They can lose sight of the reasons they chose to embrace the cloud in the first place. How can you possibly manage it all and stay focused on the business outcomes that are most important? In this session, learn how forming a Cloud Center of Excellence (CCoE) has become an increasingly common way to address many of these challenges. When implemented well, the CCoE acts as a bridge, connecting all departments that use, measure, or fund your cloud operation. This session is brought to you by AWS partner, CloudHealth Technologies.