DIG301: Listen to Your Customers Voice & Engage Them w/ Delightful Experiences

In this session, we demonstrate how to easily deploy an AWS solution that ingests all Tweets from any Twitter handle, uses Amazon Comprehend to generate a sentiment score, and then automatically engages customers with a personalized message. The intended audience includes developers and marketers who want to leverage AWS to create powerful user engagement scenarios. We highlight how quickly a machine-learning marketing solution can be deployed. We cover the AWS services Amazon Pinpoint, a digital user engagement service, and Amazon Comprehend, a natural language processing service that uses artificial intelligence and machine learning to find insights and relationships in text.