AU #265: President of Electronic Services & Concierge Gives Insights Into Growing His Business Through Growing His Team

Welcome to Episode 265 of Automation Unplugged. Today’s show features Kevin Nguyen (“Win”), President of Electronic Services & Concierge. Kevin Nguyen started ESC in 2013, installing speakers and TVs. Previously, he worked for Best Buy for 7 years and a 2-channel audio company for 2 years. For the first six years, it was just him, working out of his garage. He hired his first employee in 2019, and picked up his first office space just before COVID. Since then, they’ve expanded their team to 10 employees and added a showroom in Lakewood. They’ve taken on new categories, including lighting fixtures, landscape lighting, and they’ve started their first battery project, in Denver, with over 100kWH. ESC’s clients include builders, designers, and trades around custom home building. Their primary clients are through custom high-end builders that service the Front Range to Summit County of Colorado. Their average system starts at $100,000-$150,000 and their larger systems have surpassed $500,000. We live-streamed this interview on social media on Wednesday, May 1st, at 12:30 pm EDT.