Episode 15 with Indi Young

Episode 15 highlights: - Non dominant thinking styles, diversity in product design and user research - Difference between problem space research and solutions research and why it matters - The concept of “thinking styles” in research and how to apply them in UX design - How machine learning and AI can create emergent experiences in the future - Different types of empathy (cognitive and emotional), what they are and how to use each one - A brilliant, tactical example of how to make sense of what you learn from user research